Critical IT Services During the COVID-19 Pandemic
Community & Health
Antibody Testing Hotline
Automated Daily Reports
Daily Detailed Data on Testing Operation
Campus Health Notification System
System to Inform Residence Life of Student Testing Results
COVID Antibody Testing Sites
Technology & Equipment Support for 33 testing sites across Arizona (in collaboration with Arizona Health Sciences)
COVID Watch Arizona App
Development & Support For Exposure Notification App
(in collaboration with Arizona Health Sciences)
End-of-Day Testing Alerts
Reporting Support Solution on Daily Testing
Memory Jogger APP
Development & Support for Location
Tracking App
(in collaboration with Arizona Health Sciences)
SAFER Move to AWS
Technology & Support for Tracing
of COVID Positive Results
(in collaboration with Arizona Health Sciences)
Testing Appointment System
Booking Solution for Student Testing Before Break
Testing Registration System
Testing Registration System for Students Moving Into Dorms
Wastewater Analytics Solution
Data & Notification Reporting Solution
Wildcat Wellcheck
Developed Website for Exposure Notification App
(in collaboration with Arizona Health Sciences)
Instruction & Learning
Continuity of Instruction
Collaboration With ODL and OIA
Continuous Service
- OSCR
- 24/7 IT Support Center
- Classroom Technology Services
Critical Incident Response
Office of the Provost Website Development
Expanded Self-Service
Allowed Students to Switch From Regular Grading to Pass/Fail
Flexible Learning Options
System changes to support four
learning modalities
(in collaboration With Registrar’s Office)
New Student Forms
Upgraded Flexibility for Students
Remote Instruction Resources (Web)
Website Development (in collaboration
with OIA and ODL)
Remote Learning for Students (Web)
Website Development
Spring 2020 Commencement
Virtual Event Support From Over 50 UITS Staff
Virtual Student Support
Enabled virtual OSFA and SOS services to Students
Wi-Fi Hotspots
13 Parking Lots (in collaboration with CALS)
Zoom
Support for Classrooms and Proctoring
Research
Folding@Home
Arizona Tri-University Team Contributed Time to National COVID-19 Research Project
National HPC Consortium
UITS Invited to Participate on Selection Committee For Project Requesting Compute Time
Research Lab Re-Entry
Checklist Approval Workflow for Researchers Returning to Campus (in collaboration with RII)
Wi-Fi Crowd Analytics
Used to Support Campus Space Decisions (in collaboration with Eller)
Operations & Support
Campus Health Services
New UA Site Built by Campus Web Services
Communication
Trellis Marketing Messages Sent On Behalf of University Leadership
Connecting to People
28 Amazon Connect Cloud Contact Centers
Expanded VPN
Increased Connections
Infographics
Support for Campus Decision-Making
Infrastructure
Supported COVID HIPAA/HPI Research and Testing Environments
IT Community
70 IT Professionals Continuity Meetings
Live Videoconferencing
Support of Provost and President in Live Zoom COVID-19 Updates to Campus and Community
Predictive Modeling
Pay Equity Analysis & Net Tuition Revenue Dashboards for Furlough Tracking
Slack Workspaces
Solution for Teams Working Remotely
Trellis Social
Single Platform for Social Media Messaging
UAccess Employee
Individual Flextime Tracking
Website Development
Arizona.edu/COVID-19 (in collaboration with Marketing & Brand Management)