2021 CIO Division Services FY21

CIO DIVISION SERVICES

Service by Department FTE Personnel Expenses Ops/Capital Expenses Total Expenses
Digital Experience Tech (9531)        
Web Services 1.5

$680,869

$308,353

$989,222

Employee Email and Collaboration  

284,238

1,390,812

1,675,049

Student Email and Collaboration .3

34,630

693

35,323

Trellis 32.5

2,816,541

4,809,745

7,626,286

Integrated Digital Experience .3

96,514

599,140

695,654

Student & Academic Tech (9523)        
Mobile Services 1.4

$93,165

$5,373

$98,538

DRC support .5

34,645

 

34,645

Student Admin Systems 16.0

1,416,944

1,876,086

3,293,030

Academic Technologies 6.9

568,567

1,290,463

1,859,030

"Other"  

78,108

 

78,108

Research & Discovery Tech (9524)        

High Performance Computing

2.5

$667,580

$662,955

$1,330,535

Consulting

5.8

438,241

7,917

446,158

Research CyberSecurity

4.8

515,566

108,218

623,784

UA Vitae

.3

69,731

16,280

86,011

Admin Tech (9522)

 

     

Financial Services Systems

12.6

$1,222,762

$1,077,535

$2,300,297

Human Resources Systems

12.9

1,272,223

573,627

1,845,850

Research Administration Systems

3.0

303,648

66,306

369,954

UAccess Research - SaaS Project

0.8

134,288

936,186

1,070,474

EDGE - Employee Training

1.0

78,108

644,954

723,062

Contract Management

0.6

34,752

33,086

67,838

UAIR (9940)

       

Administrative Data

4.8

$393,545

 

$393,545

Customer Experience & Support

2.5

231,392

 

231,392

External Reporting

3.7

300,762

 

300,762

Student Data

3.8

308,939

 

308,939

Systems and Data Engineering

6.1

649,462

$822,161

1,471,623

SI5.2A3 - Data Warehouse

8.3

584,096

11,453

595,549

UAIR Admin

12.1

1,320,573

 

1,320,573

Information Security Office (9521)

       

Security Operations Center

4.0

$435,016

$1,554,601

$1,989,617

Governance, Risk, Compliance

3.8

523,221

627,562

1,150,782

Security Engineering

2.6

280,646

676,243

956,889

Support Services (9530)

       

Student Help Desk

28.9

$1,403,428

$465,485

$1,868,913

Application Security

2.6

208,197

127,845

336,042

Data Center Operations

12.7

969,396

23,606

993,002

Application Support

2.5

207,621

3,859

211,480

Contact Center Technology

1.0

97,723

68,856

166,579

Classroom Technologies

7.4

433,955

840,867

1,274,822

Student Computing Labs

20.4

840,437

679,916

1,520,353

Workgroup and Network Consulting (WNC)

7.7

782,491

56,272

838,763

Infrastr & Foundational Tech (9526)

       

Service Management

5.1

$641,354

$1,644,277

$2,285,631

Identity & Access Management

4.3

449,450

468,492

917,941

Network Infrastructure

35.6

3,079,855

5,129,387

8,209,242

Network Services

8.6

516,957

33,642

550,599

Managed Cloud Services (9529)

       

Cloud Services

15.6

$1,304,793

$1,538,226

$2,843,019

Campus IT Partnerships (9525)

       

Campus IT Partnerships

3.3

$789,113

$63,576

$1,274,828

Campus Software

0.8

61,122

1,672,988

1,734,110

UITS Admin (9520)

       

UITS Administration

21.5

$1,958,235

$571,462

$2,529,697

Total

334.5

$29,612,898

$31,104,370

$61,139,407

Total Expenses ($61,395,231/Total SCH for FY21 ($1,224,842) = $50.13 per SCH)

End of Life Equipment Deferred Maintenance Costs

The university has accumulated deferred network infrastructure maintenance due to the lack of increase in the FTE fee since 2008. The university has network and classroom technology equipment that is end of life and needs to be refreshed.