CONNECT FASTER, SAFER, BETTER, WITH UPGRADED NETWORK

From moving huge research data sets by day, to streaming television in residence halls at night, there are more demands on the campus network than ever before. Artificial intelligence and the Internet of Things means these demands are only increasing. In FY18 UITS concluded a massive $8M upgrade to the backbone of the campus data network to 100Gbps, while increasing security and improving scalability for future demands.

SUPPORTING "ALL OF US"

When University of Arizona Health Sciences and Banner Health received the largest National Institutes of Health award in Arizona history ($9 million, expected to total $60 million over the next five years), they needed a way for their research participants to contact them. UITS telecommunications professionals designed and implemented a call center with automatic greetings and rollover to the next available operator. Over 1 million volunteers participating in the “All of Us” research project can now enroll, ask questions, and set appointments with the study’s representatives.

LEARNING OPPORTUNITY FOR ARIZONA SCHOOLS

Over 100 school district personnel and service providers attended Tucson’s first Sun Corridor Network Learning Day on November 8, 2017. State and national experts explained the high-speed research and education network, demonstrated real world applications in classrooms, and educated attendees on e-rate for schools.

UA'S TELEPHONE & INTERNET SERVICES SPAN ARIZONA

A critical function of the Infrastructure & Foundational Technologies team is providing voice and data services on campus, across Tucson, and in 12 primary locations across Arizona. The Telecom Team, nicknamed “UA’s Telephone and Internet Company,” serves UA staff and students from Yuma to Flagstaff to Douglas, and even on top of Mt Graham. There is UA telecom service in each of the 15 counties in the state. UA faculty and staff make 50,000 phone calls per business day!