FY22 CIO DIVISION SERVICES
Digital Experience Tech (9531)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceEmployee email and collaboration
FTE5.4
Personnel Exp.656,412
Ops/Capital Exp.943,673
Total Exp.$1,600,085
ServiceIntegrated Digital Experience
FTE2.7
Personnel Exp.284,475
Ops/Capital Exp.748,144
Total Exp.$1,032,618
ServiceCRM - Trellis
FTE24.9
Personnel Exp.2,662,026
Ops/Capital Exp.4,212,652
Total Exp.$6,874,679
ServiceStudent Email and Collaboration
FTE0.6
Personnel Exp.56,573
Ops/Capital Exp.162,158
Total Exp.$218,732
ServiceWeb Services
FTE9.5
Personnel Exp.974,123
Ops/Capital Exp.458,505
Total Exp.$1,432,627
Student & Academic Tech (9523)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceAcademic Technologies
FTE5.0
Personnel Exp.453,760
Ops/Capital Exp.1,083,976
Total Exp.$1,537,736
ServiceDRC support
FTE0.6
Personnel Exp.61,289
Ops/Capital Exp.-
Total Exp.$61,289
ServiceStudent Admin Systems
FTE17.4
Personnel Exp.1,779,716
Ops/Capital Exp.3,291,866
Total Exp.$5,071,582
ServiceMobile Services
FTE1.0
Personnel Exp.82,530
Ops/Capital Exp.-
Total Exp.$82,530
Research & Discovery Tech (9524)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceConsulting
FTE7.6
Personnel Exp.973,015
Ops/Capital Exp.35,550
Total Exp.$1,008,565
ServiceHigh Performance Computing
FTE1.0
Personnel Exp.107,483
Ops/Capital Exp.387,537
Total Exp.$495,020
ServiceResearch CyberSecurity
FTE4.3
Personnel Exp.474,069
Ops/Capital Exp.151,897
Total Exp.$625,966
ServiceUA Vitae
FTE0.8
Personnel Exp.69,951
Ops/Capital Exp.47,802
Total Exp.$117,753
Admin Tech (9522)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceFinancial Services Systems
FTE10.5
Personnel Exp.1,090,289
Ops/Capital Exp.1,451,492
Total Exp.$2,541,781
ServiceHuman Resources & Employee Learning Systems
FTE13.6
Personnel Exp.1,467,576
Ops/Capital Exp.1,300,022
Total Exp.$2,767,598
ServiceResearch Administration Systems
FTE3.9
Personnel Exp.392,810
Ops/Capital Exp.1,293,101
Total Exp.$1,685,911
UAIR (9940)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceAdministrative Data
FTE7.2
Personnel Exp.767,491
Ops/Capital Exp.11,482
Total Exp.$778,973
ServiceCustomer Experience & Support
FTE1.9
Personnel Exp.245,145
Ops/Capital Exp.1,092
Total Exp.$246,237
ServiceExternal Reporting
FTE6.1
Personnel Exp.541,443
Ops/Capital Exp.3,336
Total Exp.$544,779
ServiceData Warehouse
FTE5.0
Personnel Exp.496,106
Ops/Capital Exp.13,918
Total Exp.$510,024
ServiceStudent Data
FTE8.9
Personnel Exp.785,081
Ops/Capital Exp.711
Total Exp.$785,792
ServiceSystems & Data Engineering
FTE8.3
Personnel Exp.1,072,345
Ops/Capital Exp.83,961
Total Exp.$1,156,306
ServiceUAIR Admin
FTE2.6
Personnel Exp.534,636
Ops/Capital Exp.911,595
Total Exp.$1,446,231
Information Security Office (9521)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceSecurity Engineering
FTE2.6
Personnel Exp.296,467
Ops/Capital Exp.772,909
Total Exp.$1,069,376
ServiceGovernance, Risk, Compliance
FTE3.8
Personnel Exp.545,184
Ops/Capital Exp.501,401
Total Exp.$1,046,585
ServiceSecurity Operations Center
FTE2.9
Personnel Exp.370,781
Ops/Capital Exp.1,293,204
Total Exp.$1,663,985
ServiceOutreach & Training
FTE1.0
Personnel Exp.307,850
Ops/Capital Exp.11,482
Total Exp.$319,332
Support Services (9530)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceApplication Security
FTE3.0
Personnel Exp.252,774
Ops/Capital Exp.54,107
Total Exp.$306,881
ServiceApplication Support
FTE3.2
Personnel Exp.282,742
Ops/Capital Exp.27,522
Total Exp.$310,264
ServiceClassroom Technologies
FTE6.9
Personnel Exp.446,895
Ops/Capital Exp.931,710
Total Exp.$1,378,605
ServiceDesktop Support
FTE8.0
Personnel Exp.1,095,323
Ops/Capital Exp.244,019
Total Exp.$1,339,342
ServiceEndpoint Management
FTE0.9
Personnel Exp.105,704
Ops/Capital Exp.1,094,306
Total Exp.$1,200,010
ServiceManaged Services
FTE4.7
Personnel Exp.464,676
Ops/Capital Exp.33,186
Total Exp.$497,862
ServiceStudent Computing Labs
FTE4.0
Personnel Exp.352,504
Ops/Capital Exp.1,074,247
Total Exp.$1,426,751
ServiceStudent Help Desk
FTE22.3
Personnel Exp.1,395,614
Ops/Capital Exp.537,148
Total Exp.$1,932,762
ServiceData Center Operations
FTE12.5
Personnel Exp.1,020,592
Ops/Capital Exp.15,259
Total Exp.$1,035,851
Infrastr & Foundational Tech (9526)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceCampus IT Partnerships
FTE6.0
Personnel Exp.680,027
Ops/Capital Exp.554,066
Total Exp.$1,234,093
ServiceService Management
FTE7.0
Personnel Exp.666,890
Ops/Capital Exp.1,368,529
Total Exp.$2,035,419
ServiceIdentity & Access Management
FTE6.6
Personnel Exp.642,131
Ops/Capital Exp.701,936
Total Exp.$1,334,066
ServiceNetwork Infrastructure
FTE55.6
Personnel Exp.4,485,454
Ops/Capital Exp.6,222,583
Total Exp.$10,708,037
ServiceTelephony Modernization
FTE1.1
Personnel Exp.64,948
Ops/Capital Exp.1,032,228
Total Exp.$1,097,175
Managed Cloud Services (9529)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceCampus Cloud Infrastructure
FTE0.7
Personnel Exp.83,847
Ops/Capital Exp.1,412,310
Total Exp.$1,496,157
ServiceCampus IT Architecture
FTE5.2
Personnel Exp.595,216
Ops/Capital Exp.1,283,084
Total Exp.$1,878,300
ServiceCloud Operations
FTE4.6
Personnel Exp.563,130
Ops/Capital Exp.204,007
Total Exp.$767,137
CIO Admin (9520)
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceBusiness Services
FTE13.5
Personnel Exp.1,272,014
Ops/Capital Exp.68,469
Total Exp.$1,340,482
ServiceMarketing & Communications
FTE2.7
Personnel Exp.274,426
Ops/Capital Exp.41,463
Total Exp.$315,890
ServiceCIO Administration
FTE2.5
Personnel Exp.298,072
Ops/Capital Exp.584,782
Total Exp.$882,855
Summary
Service
FTE
Personnel Exp.
Ops/Capital Exp.
Total Exp.
ServiceTotal
FTE330.4
Personnel Exp.32,591,604
Ops/Capital Exp.36,658,425
Total Exp.$69,250,029
Total Expenses ($69,274,870) / Total SCH for FY21 ($1,281,262) = $54.07 per SCH (compared to $50.13 in FY20).
End of Life Equipment Deferred Maintenance Costs
The university has accumulated deferred network infrastructure maintenance due to the lack of increase in the FTE fee since 2008. The university has network and classroom technology equipment that is end of life and needs to be refreshed.